DNK Omni Cloud: A Convenient Chrome Add-on for Omnichannel Integration
DNK Omni Cloud is a free Chrome add-on developed by francisco.rosa that offers seamless integration between the DNK Omnichannel platform and various CRM systems. With just a click, users can access a range of features to enhance their communication and save time.
The DNK Omni Cloud extension allows users to easily dial customers and suppliers directly from their browser. It also provides a chat screen for quick message responses and a call history feature to keep track of previous conversations. Additionally, users can change their status with ease.
Using DNK Omni Cloud is straightforward. Once the add-on is installed, users need to connect to the DNK system with their Agent credentials and synchronize the extension. Once synchronized, the extension's functionalities, such as dialing and agent status changes, become available.
